According to stakeholder theorists, companies (and other business organizations) need to pay attention not only to the bottom line, but also to their overall impact on the community. The public perception of a company`s unfairness, negligence, disrespect, or unreliability often leads to long-term failure, regardless of short-term successes or gains. A socially responsible company is likely to consider the impact of its decisions on a variety of stakeholders, not just shareholders. As the following table shows, stakeholders have very different interests (“shareholdings”) in a company`s shares. The concept of business ethics began in the 1960s when companies became aware of an emerging consumer society that cared about the environment, social causes and corporate responsibility. Increased attention to so-called social issues has been a feature of the decade. Companies act ethically not only towards their customers, customers and employees, but also towards the community and the environment. Many businesses are looking for ways to give back to their community through volunteerism or financial investment. They will also take steps to reduce waste and promote a safe and healthy environment. There are many ways for companies to express their ethics. Typically, a company has a code of conduct that informs employees of their ethical responsibilities. Companies can also publish a statement of values that promotes the ethical standards to which they adhere.
Here are some examples of how a company can practice its ethics. A few years ago, Royal Dutch/Shell (one of the largest companies in the world) found that it had big problems with the public due to its apparent neglect of the environment and human rights. Consumers boycotted and investors were scared, so the company took a close look at its short-term profit maximization ethic. Changes have been made since then. The CEO told a group of business ethicists that the uproar surprised them; They thought they had done everything right, but it seemed that there was a “ghost in the machine”. This was the spirit of consumers, NGOs and the media, all of whom rejected the company`s apparent lack of moral sensitivity. Does your company need a code of ethics, a code of conduct or both? What`s the difference? Companies that adhere to the principles of fairness and respect pay their employees fair wages for the work they perform based on their experience, training and the nature of the work. They will periodically review and adjust employee compensation to ensure that it continues to accurately represent the employee`s position and experience. Companies often reward outstanding performance with employee bonuses. This is a good incentive for employees to work hard and stay with the company. They are also a way for the company to express gratitude for the efforts of employees. Values that are generally recognized as positive ethical characteristics of a person or business organization.
People may have strong opinions about other types of ethical values, but core values are more widely accepted. The following is a series of observations on business, ethics and corporate culture. There are several respected views on ethical issues. Some of them have been around for centuries. It is important to know that many of those who think a lot about economics and ethics have deeply rooted beliefs about which perspective is best. Others would recommend looking at ethical issues from different angles. Here we take a quick look at (1) utilitarianism, (2) ethics, (3) social justice and social contract theory, and (4) virtue theory. We leave out some important perspectives, such as general theories of justice and “rights” and feminist thought on ethics and patriarchy. We would like to think so, but sometimes the dividing line is not entirely clear. You shouldn`t have to point out that “borrowing” money for personal use from company coffers without authorization is theft.
Fill out the form on this page to download our online MBA program guide and learn how Redlands University can help you grow as a qualified and ethical leader. The market responds to unethical behaviour. Later, in “Business and Corporate Governance”, you will read about the Sears Auto Centers case. The loss of Sears Auto Centers customers was real, although the total amount of money lost cannot be clearly explained. Years later, there are people who don`t approach a Sears Auto Center; Customers who have lost faith in the company will never return, and many of their children will also avoid Sears Auto Centers. Respect is an important business ethic, both in the way the company treats its customers, customers and employees, and in the way its employees treat each other. When you show respect to someone, that person feels like a valuable team member or an important customer. You care about their opinions, you keep your promises, and you work quickly to solve any problems they might have. The usual answer is that good ethics are good business. In the long run, companies that pay attention to both ethics and law achieve better results; They are perceived more positively by customers.
However, this is a difficult statement to measure scientifically because “long-term” is an indefinite period of time and because there are still no generally accepted criteria against which ethical excellence can be measured. In addition, life is always lived in the short term, and there are many occasions when something other than perfect behavior is much more profitable. A person or company that consistently uses the “What is the greatest good for me or for the company?” test does not follow the utility test of the greatest good as a whole. Another common mistake is seeing only one or two options that seem reasonable. Here are some common mistakes people make when applying what they believe to be utilitarian principles to justify the course of action they have chosen: The irony of Andersen as a model child for overly aggressive accounting practices is that the man who started the company built it on integrity and simple practices. “Think straight, talk straight” was the company`s motto. Andersen established the company`s reputation for integrity more than a hundred years ago by refusing to play numbers games for a potentially lucrative client. Thesis 2 The goodwill of an organization is largely based on the actions it takes and on the fact that these actions are perceived positively. (This goodwill is generally considered an asset that the buyer pays for, especially when selling a business. Although it is difficult to measure goodwill financially, a company`s good reputation usually requires a higher valuation in the final accounting before the sale.
Legal trouble, or the reputation of having legal problems, only lowers the price for a company and even the value of the company`s stock when bad legal news comes out.) However, it does not follow that students (or managers) would necessarily act in accordance with the outcomes of the decision-making process for core values. There are many psychological and organizational constraints that impose limits on individuals both individually and in organizations. These pressures and limitations tend to compromise ideal or most ethical solutions for individuals and organizations. For a company, a major problem is that ethics can cost the organization money or resources, at least in the short term. Doing the most ethical often seems to be something that doesn`t maximize short-term profit or seems useless, because if you or your organization act ethically, others won`t, and society won`t be better off anyway. If a code of ethics is more of a philosophical statement, then a code of conduct determines whether certain behaviors or actions are acceptable or not. There can be no ambiguity about a policy that says, “We do not enter into side agreements that are not clearly stated in the terms of the contract. The terms and amounts of all payments are fully established and transparent. We make no commitment to make “off-the-book” payments. If an entrepreneur, partner or customer wants such an agreement, we will refuse, even if it ultimately results in a loss of business. When a company practices fairness, it applies the same standards to all employees, regardless of rank.
The same expectations of honesty, integrity and responsibility towards the young professional also apply to the CEO. The company will treat its customers with the same respect and offer everyone the same goods and services on the same terms. What does it mean to say that the entrepreneur has a “social responsibility” as an entrepreneur? If this statement is not pure rhetoric, it must mean that he must act in a way that is not in the interest of his employers. For example, that it should refrain from raising the price of the product in order to contribute to the social objective of preventing inflation, although an increase in prices would be in the best interest of the group. Or that it should make expenditures to reduce pollution that exceed the amount that is in the best interest of the company or required by law to contribute to the social objective of improving the environment.
Comentarios recientes